Deposits to ed77 via bKash or Nagad typically 2 to 10 minutes your balance will be credited. Rocket or bank transfers may take a little longer — usually 15 to 30 minutes.
If your balance still hasn't arrived after more than an hour, check the following:
- Make sure the transaction shows as successful in your bKash or Nagad app.
- Retrieve your transaction ID (TxnID) or reference number.
- Share your transaction ID and amount in the ed77 live chat — it's usually added manually within 15 minutes.
If a deposit fails — meaning the amount was deducted from your bKash/Nagad but never credited to your ed77 account — it will typically be refunded automatically to your bKash/Nagad account within 24 to 48 hours. If it hasn't come back for any reason, contact support with your transaction ID and it will be resolved within 72 hours.
Save a screenshot or TxnID for every deposit — it speeds things up significantly if anything goes wrong.
How ed77 settles cancelled or abandoned matches depends on how much of the game was played and which sport the bet was placed on.
Cricket (Test / ODI / T20):
- If the match never started: all bets are voided and your full stake is returned.
- If a match starts but is abandoned midway (e.g., rain or D/L method): the result may be deemed official if at least the minimum required overs have been completed — subject to cricket board rules and ed77 policy.
- If the match does not resume within the scheduled time: bet voided, stake refunded.
Football:
- If over 90 minutes have been played, the result is generally considered official.
- If stopped before 45 minutes, the bet is generally voided.
- Halftime bets and special markets have their own rules — check the Bet section for details.
Settlement is usually completed within 24 to 48 hours of the event. If your bet history shows a status of "Void" or "Refunded", your stake has been returned.
Once you're logged in to your ed77 account, you can access your full bet and transaction history. Here's how:
- Bet History: Log in to your account → Select "My Bets" or "Bet History" from the menu → Choose a date range → View a full list of all active, settled, and cancelled bets.
- Transaction Statement: Go to Account Settings → "Transaction History" → deposits, withdrawals, and bonuses can each be viewed separately.
Every transaction shows the date, time, amount, and transaction ID. Take a screenshot or export as PDF if needed (where available).
If you notice any discrepancy in your bet history, contact support with the relevant bet ID — the matter will be investigated within 48 hours.
Yes, ed77 offers several ways to take a break without fully closing your account:
- Cooling-Off Period: Take a break from the platform for anywhere between 24 hours and 6 weeks. During this period, you won't be able to log in or place bets, and the duration cannot be extended.
- Self-Exclusion: Suspend your account for 1 to 6 months — it cannot be reopened before the period ends.
- Deposit/Bet Limit: You can control how much you play without closing your account entirely.
All these tools are available under the "Responsible Gaming" section in your account settings. Cooling-off periods and self-exclusion take effect immediately once activated.
To permanently close your account, email support@ed77.xyz — you will be given the opportunity to withdraw any remaining balance before closure.
Responsible Gaming page You can find more details about these tools here.
There are several reasons why ed77 may not load or run slowly on your phone. Try the following steps one by one:
- Check Your Internet Connection: Make sure your mobile data or Wi-Fi is working properly. Try opening another website to confirm.
- Clear Your Browser Cache: In Chrome or Safari, go to Settings → Clear Browsing Data → delete cache and cookies. Then open ed77.xyz again.
- Update your browser: Older browsers may not support the site properly. Update Chrome or Safari from the Play Store or App Store.
- Restart your phone: Sometimes a simple phone restart is all it takes to fix the issue.
- Try Incognito Mode: Open ed77.xyz in your browser's incognito or private mode — if it works, the issue is with your cache or an extension.
If ed77 does not have a separate downloadable app, your mobile browser is the primary way to access the site. Simply open ed77.xyz in Chrome and tap "Add to Home Screen" for an app-like experience.
Do not download any third-party apps from the Play Store or APK sites using ed77's name — they may be fake.
Yes, ed77's referral program benefits both you and the friend you bring in. Here's how it works:
- Find your referral code: Log in to your account → Go to the Profile or Bonus section and look for "Refer a Friend" → You'll find your personal referral code or link there.
- Share with a Friend: Share that code or link with your friend. When they register, they'll enter your referral code in the referral code field.
- Bonus eligibility conditions: The referral bonus is not credited simply when your friend registers — it is only applied after they complete their first minimum deposit (typically ৳500 or more).
- Bonus amount: The referrer typically receives a bonus of ৳200 to ৳500 (subject to change based on current offers). The referred friend will also receive a separate welcome bonus.
Betting requirements may also apply to referral bonuses. To check the latest terms and amounts, Bonus Page See here.
Any attempt to claim referral bonuses by creating multiple accounts from the same mobile number, IP address, or device will result in all associated accounts being permanently banned.
At ed77, the minimum and maximum bet amounts vary depending on the sport or game you're playing. General guidelines:
- Sports Betting (cricket, football, etc.): Minimum Bet ৳10. The maximum bet depends on the match, market, and odds — typically ranging from ৳5,000 to ৳50,000.
- Live Casino (Baccarat, Roulette): Minimum ৳50 to ৳200, depending on the table.
- Slots: Most slots have a minimum bet between ৳1 and ৳10.
When placing a bet, the minimum and maximum amounts are displayed on screen — if you go outside these limits, the system will automatically alert you.
VIP members may be eligible for higher maximum bet limits. For more details, Bet Page Check it out or ask support.